Privacy policy

Last updated: April 26

This Privacy Policy describes how Deserveclothing.com (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.deserveclothing.co.uk (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Privacy Policy

 


Effective Date: 24th April 2025

J & A CREATIONS LTD (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information when you visit our website or interact with our services.


Our website is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products to you.

 

 

 

1. Who We Are

Company Name: J & A CREATIONS LTD

Registered Company Number: 16350114

Registered Address: Office 1, 2a Curzon Road, Ealing, London, United Kingdom, W5 1NF

Data Controller Contact: info@deserveclothing.com

 

 

 

2. What Information We Collect

We may collect and process the following personal data:

  • Identity and Contact Information (e.g. name, billing and delivery address, email address, phone number)

  • Transaction Details (e.g. products purchased, order value, payment method)

  • Technical Data (e.g. IP address, browser type, time zone setting, cookies)

  • Marketing Preferences and communications with us (e.g. if you sign up to our mailing list)

 

 

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfil your orders

  • To manage your account and provide customer support

  • To communicate with you about your order or our services

  • To send you marketing communications (where you have opted in)

  • To improve our website, services, and customer experience

  • To comply with legal obligations

  • To inform you about future brands and services launched by J & A CREATIONS LTD

We may use customer data collected through this website to inform you about new brands or product ranges launched by J & A CREATIONS LTD. This use remains strictly within the same company and is for relevant, related communications only. Marketing communications will only be sent where you have provided your consent or where we have a legitimate interest (e.g. as a returning customer).

 

 

 

4. Email Submissions & Marketing

When you submit your email address (e.g. during checkout, account creation, or newsletter sign-up), we may use it to:

  • Contact you about your order or service-related issues

  • Send you offers, news, and updates from J & A CREATIONS LTD

  • Inform you about new brands, products, or services we may launch

You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails 


We do not sell or rent your personal information to third parties.

 

 

 

5. How We Store Your Data

Your data is stored through Shopify’s data storage, databases, and general Shopify application. They store your data on a secure server behind a firewall.

All payment data is encrypted and handled securely via Shopify’s PCI-DSS compliant systems and associated payment gateways.

 

 

 

6. Sharing Your Data

We may share your information with:

  • Trusted third parties necessary for fulfilling your order (e.g. delivery couriers, payment processors)

  • Service providers who help us operate our website and business

  • Regulators or legal authorities where required by law

 

We will never share your data for unrelated third-party marketing purposes.

 

 

 

7. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to processing or request data portability

  • Withdraw consent at any time (e.g. for marketing communications)

 

To exercise any of these rights, contact us at: customercare@deserveclothing.com

 

 

8. Cookies

Our website uses cookies to enhance your browsing experience and for analytics. You can manage cookie preferences through your browser settings. For more information, please see our [Cookie Policy] (link or placeholder).

 

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

 

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

📧 customercare@deserveclothing.com